We’re a team with two shared goals; Customer Service and Hospitality.
Hospitality is about the little touches that make a guest’s stay special; local advice, vintage cruiser bikes, a fresh bouquet. It’s about comfort; quality linens, impeccable cleanliness, a well stocked kitchen. It’s about communication; timely information, accurate details and a quick response. Hospitality is about having the intuition and experience to know what is going to make your guests gush in their reviews and book early for next year. We’re a small, local company entirely invested in your guests 100% satisfaction which you will see reflected in the success of your home’s income.
““Hospitality is almost impossible to teach. It’s all about hiring the right people.””
““Quality is never an accident. It is always the result of an intelligent effort.” ”
Customer service is the other side of the coin. It’s a core value of ours and one we are successful in because we care. We care about your home, your investment and your peace of mind. We care because you have entrusted us with something valuable to you and that means a lot. We are a small business, serving a small customer base and that’s how we want it. We choose to manage fewer homes with excellence, which allows us to be meticulous and attentive to the needs of homeowners and guests.
Hi! We’re Jen and Justin Landis. One of us is a third generation Sandpoint native and one of us is a transplant from an unnamed western state that starts with a “C”. (North Idaho joke) We turned our remodeled starter home in to a Sandpoint vacation rental in 2011 and we soon discovered we really enjoyed it, which was reflected in our guest’s reviews and in our profit! It brings us so much joy to facilitate amazing vacations for guests and peace of mind for home owners. When people entrust their homes or their vacations to us, we don’t take that lightly.